We would like to notify you and the contacts of your account of the following Emergency Maintenance Action:

Scheduled Maintenance Window

Wednesday, November 26 2008 @ 10:00 PM – Thursday, November 27, 2008 @ 4:00 AM Pacific Time

To see when this window will occur in your time zone please click here

Estimated Impact per customer: Approximately 30 minutes

Services Affected

(gs) Grid-Service Cluster.2 / Storage Segments: 04, 06, 07

To see if your Storage Segment is affected please click here

Summary

(mt) Media Temple engineers have scheduled an Emergency Maintenance Window for Cluster.2 to take place later this evening Pacific Time. This 6-hour window is necessary for all the work required, but we do not anticipate any single customer having more than 30 minutes of downtime. This maintenance action is directly related to the issues we have experienced this week referenced in Incident 533.

Customers should prepare for a brief disruption of Web, Email, FTP, and other related services. Any emails inbound to your server during this maintenance window will be queued remotely and delivered shortly after the maintenance has completed.

Scheduled maintenance and security related updates are a necessary, vital aspect of web hosting that ensures the long-term uptime and reliability of your server. Should you have any questions regarding this scheduled maintenance please contact us or open a support request in your AccountCenter.

Regards,

<24/7 toll-free>: 877-578-4000
<24/7 international>: +1-310-841-5500
www.mediatemple.net